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Remote SaaS Customer Support Specialist with Stock Options

Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listing for: MateCareer
Remote/Work from Home position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 35000 GBP Yearly GBP 30000.00 35000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Resource Guru is seeking a Customer Support Specialist to help customers use our scheduling tool and ensure a fast, clear, and helpful experience. You’ll learn Resource Guru inside out, respond to questions via email, troubleshoot issues, and collaborate with product and engineering to resolve bugs and requests.

Ideal candidates have 1–3 years in online customer support for SaaS, excellent English, and a patient, empathetic communication style. This is a remote role with UK/Canada overlap.

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