Post-Delivery Customer Success Manager — SLAs & Value
Remote / Online - Candidates ideally in
2490, Den Haag, Netherlands
Listed on 2026-08-08
2490, Den Haag, Netherlands
Listing for:
Robin Radar
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Robin Radar is seeking a Customer Success Manager to safeguard customer satisfaction after project delivery. You will ensure services meet SLAs and warranties while acting as the first escalation point. You will partner with Sales, Product, and Supply Chain to align strategies with customer needs and contract terms.
The role emphasizes KPI analysis, proactive outreach, and collaboration across an international team. Office-based with remote work options and travel may be required.
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