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Remote Game Customer Success Manager
Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-08
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for:
Keywords Studios
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Entertainment & Gaming
Job Description & How to Apply Below
Keywords Studios is seeking a Customer Success Manager to drive product adoption and support retention across a portfolio of mid-market gaming clients. You will collaborate with Account Managers to deliver measurable value from the Helpshift platform in a global, cross-functional setting.
The role demands business acumen, data-informed decision making, and strong communication, with remote work flexibility and a focus on renewal and upsell opportunities.
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