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Remote SaaS Customer Success Manager for Education

Remote / Online - Candidates ideally in
Vancouver, BC, Canada
Listing for: Xello
Remote/Work from Home position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 90000 CAD Yearly CAD 80000.00 90000.00 YEAR
Job Description & How to Apply Below

Xello is seeking a Customer Success Manager for a 12-month contract to manage school district accounts remotely from Canada. You will serve as the primary contact, drive renewals, and identify expansion opportunities while ensuring client success and satisfaction.

Collaborating with cross-functional teams, you will craft success plans, coach on product usage, and advocate for clients to shape product improvements. Strong communication and Salesforce experience are essential.

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