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Mandarin-English Tier-1 Remote Support Specialist

Remote / Online - Candidates ideally in
Burnaby, BC, B5B, Canada
Listing for: Line One Contact Centres
Remote/Work from Home position
Listed on 2026-08-10
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Chinese Speaking
  • Language/Bilingual
    Bilingual, Chinese Speaking
Job Description & How to Apply Below

Line One Contact Centres seeks a bilingual Customer Support Specialist / Lead fluent in Mandarin and English for an upcoming project launching in late August 2026. This remote Canada role offers flexibility and potential translation duties.

You will provide Tier 1 care across phone, email, and chat, de‑escalate calls, document interactions, and collaborate with leads. Minimum 1 year in customer service is required; start date August 2026; hours to be confirmed.

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