Customer Service Coordinator Hybrid Role

Become a vital part of Atlantic Controls as a Customer Service Coordinator in Saint John, NB. Provide operational support, manage service mandates, and ensure timely invoicing while working in a hybrid model.

In this hybrid role, you will ensure the seamless operation cycle of customer service by coordinating service mandates. Collaborate with sales and functional teams to fulfill customer needs and enhance profitability. Bring your attention to detail and problem-solving skills to manage orders, work orders, and invoicing while fostering strong relationships with internal and external customers.

Key Responsibilities:

• Reconcile purchase orders with quotes for accurate invoicing

• Create customer orders based on deadlines and deliverables

• Open work orders and assign technical resources

• Make necessary purchases for service mandates

• Follow up on work orders and outstanding purchase orders

Requirements:

• Minimum 3 years of experience in customer service

• College degree in administration is an asset

• Strong ability to adapt to new technologies

• Organized with a keen attention to detail

• Ability to thrive under pressure and meet deadlines

Leverage your customer service skills and join Atlantic Controls to enhance industry performance in Eastern Canada.
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