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Hybrid Customer Service Team Lead: Coaching & Performance

Remote / Online - Candidates ideally in
Craigavon, County Armagh, BT62, Northern Ireland, UK
Listing for: Teleperformance
Full Time, Remote/Work from Home position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 27135 GBP Yearly GBP 27135.00 YEAR
Job Description & How to Apply Below

Teleperformance in Newry (Granite Exchange), Northern Ireland, is seeking a Customer Service Team Leader to coach a team of Client Executives, monitor performance and drive improvements while handling client escalations.

This permanent, hybrid role offers 50% working from home and 50% on-site, a salary around £27,135.99 per year, and benefits aimed at career progression, resilience and strong customer service delivery.

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