Luxury Customer Relations Specialist – Aftercare & Complaints
Job Description & How to Apply Below
Harrods is seeking a Customer Relations Specialist to handle high-volume, complex customer issues and deliver an exceptional bespoke experience for luxury shoppers.
You will provide aftercare for post-sale concerns, coordinating resolutions with brand and Retail teams while upholding Harrods' standards of service. The role may be on-site or hybrid, offering part-home working in line with policy.
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