Luxury Customer Relations Specialist – Aftercare & Complaints
Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-18
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for:
Harrods
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Harrods is seeking a Customer Relations Specialist to handle high-volume, complex customer issues and deliver an exceptional bespoke experience for luxury shoppers.
You will provide aftercare for post-sale concerns, coordinating resolutions with brand and Retail teams while upholding Harrods' standards of service. The role may be on-site or hybrid, offering part-home working in line with policy.
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