Customer Service Consultant Work from Home

Explore a fulfilling Customer Service Consultant position that allows a hybrid work model from Epsom. Ideal for those with a background in customer service, this job emphasizes high-quality interaction and support.

This dynamic role serves as the first line of contact for new and prospective clients in the financial services sector. Focused on providing information about products without the pressure of sales, candidates with any telephone-based experience are encouraged to apply. This position is perfect for recent graduates or individuals returning to the workforce looking for a growth-oriented company.

Key Responsibilities:

• Maintain in-depth knowledge of offerings like Bonds and Mortgages

• Handle customer calls with accuracy and professionalism

• Facilitate inquiries while ensuring no sales pressure

• Issue relevant customer literature and forms

• Conduct follow-ups and maintain customer relationships

Requirements:

• Telephone experience in any field is preferred

• Open to graduates, school leavers, or returners

• Familiarity with Financial Services or Insurance helps

• Proficient in MS Office

• Accuracy and detail orientation in every task

Advance your career while delivering exceptional customer service in a supportive role.
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