Welfare Benefits Adviser - Hybrid/Remote
Remote / Online - Candidates ideally in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-08-19
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for:
Citizens Advice BANES
Full Time, Remote/Work from Home
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Citizens Advice BANES is seeking a Generalist Adviser to join the advice services team. The role combines face-to-face and telephone guidance from a local office, with occasional travel to outreach locations.
You will check welfare benefit eligibility, help clients make claims, challenge decisions and provide energy advice. The role offers flexibility with some remote/home working where appropriate and full training for the right candidate.
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