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Inbound Customer Advisor — Hybrid Role with Growth
Remote / Online - Candidates ideally in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-08-21
Coventry, West Midlands, CV1, England, UK
Listing for:
financialombudsman
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
The Financial Ombudsman Service in Coventry is seeking a Customer Services Adviser (Inbound) on a permanent basis. The role is 35 hours per week with hybrid working, covering core hours 8am–5:30pm, Monday to Friday. Part-time options are considered, with training needing full-time hours for four weeks.
Start date 2 November 2026. You will support customers on our helpline, input data accurately and guide the next steps in their complaints, with full onsite training provided initially.
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