Full-Time Call Center Agent at Transat

Elevate customer experiences as a Full-Time Call Center Agent with Transat, renowned as the best leisure airline. Enjoy a hybrid work model and competitive benefits while serving customers globally.

Transat is seeking a dedicated Call Center Agent for a full-time, permanent role. In this position, you will assist customers and travel agents by answering their queries, guiding them through our website and ensuring outstanding service through empathy and professionalism. This role requires working in a hybrid environment, combining office presence and remote work tailored to your schedule.

Key Responsibilities:

• Answer incoming calls from customers and travel agents

• Assist clients in navigating our websites

• Provide exceptional, professional customer service

• Collaborate with team members to enhance service quality

• Attend training sessions as required

Requirements:

• Minimum one year of call center experience

• Bilingual in French and English, spoken and written

• Familiarity with computer tools and systems

• Travel industry experience is a plus

• Ability to work flexible daytime shifts

Deliver remarkable customer service and enjoy the travel benefits while representing Transat.
#J-18808-Ljbffr