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Remote Customer Relations & Complaints Specialist
Job Description & How to Apply Below
iamproperty is seeking a Customer Relations and Complaints Specialist in the United Kingdom. You will manage complex complaints from intake to resolution, coordinating investigations with internal teams, and issuing formal outcomes with empathy and clarity.
Ideal candidates will have proven experience handling escalations, strong written communication, and the ability to collaborate with Compliance, Legal and Accounts to resolve issues and drive improvements while maintaining SLA adherence.
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