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Remote Customer Relations & Complaints Specialist
Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-21
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for:
iamproperty Group
Remote/Work from Home
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
iamproperty is seeking a Customer Relations and Complaints Specialist in the United Kingdom. You will manage complex complaints from intake to resolution, coordinating investigations with internal teams, and issuing formal outcomes with empathy and clarity.
Ideal candidates will have proven experience handling escalations, strong written communication, and the ability to collaborate with Compliance, Legal and Accounts to resolve issues and drive improvements while maintaining SLA adherence.
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