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Customer Experience Specialist - Hybrid Remote Support
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-08-22
Manchester, Greater Manchester, M9, England, UK
Listing for:
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Full Time, Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Xero is seeking a Customer Experience Specialist in Manchester to deliver high-quality support and guidance to customers. You will help users ranging from beginners to experts, resolving accounting and bookkeeping queries with empathy and proactive communication.
The role works in a hybrid setup with three days in the office and two from home, starting 26 October 2026, with an evening pay supplement for shifts ending after 8 PM. Salesforce experience is a plus.
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