Remote Customer Support Specialist
Remote / Online - Candidates ideally in
Jeddah, Saudi Arabia
Listed on 2026-08-23
Jeddah, Saudi Arabia
Listing for:
PulseMediaNL
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Pulse
MediaNL is seeking a Customer Support Specialist for a fully remote role. You will respond to inquiries via email and live chat, troubleshoot issues, and guide customers with clear, concise steps.
The role emphasizes empathy, accuracy, and timely follow-up to ensure a positive customer experience. You will collaborate with operations, billing and sales teams while documenting interactions and identifying recurring questions to improve processes.
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