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Remote Customer Support Specialist: Empathy & Solutions
Remote / Online - Candidates ideally in
Dammam, Eastern Province, Saudi Arabia
Listed on 2026-08-23
Dammam, Eastern Province, Saudi Arabia
Listing for:
PulseMediaNL
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Pulse
MediaNL is seeking a Customer Support Specialist for a fully remote role. You will respond to customer inquiries, troubleshoot issues, and guide users through solutions across email and live chat.
The role emphasizes empathy, clear communication, and maintaining high-quality service while collaborating with internal teams. You will document interactions, manage multiple conversations, and contribute to ongoing improvements in support content and processes.
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