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Remote Customer Success & Support Specialist

Remote / Online - Candidates ideally in
Eastern Province, Saudi Arabia
Listing for: PulseMediaNL
Remote/Work from Home position
Listed on 2026-08-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 157000 - 202000 SAR Yearly SAR 157000.00 202000.00 YEAR
Job Description & How to Apply Below

Pulse

MediaNL is seeking a Customer Support Specialist to help customers via email, live chat, and ticketing systems, resolving issues and guiding users through products. This fully remote role emphasizes empathy, clear communication, and problem solving, with collaboration across operations, billing, and sales to improve the customer experience.

Ideal candidates are patient, detail-oriented, comfortable working independently, and equipped to document interactions and escalate complex cases when

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