Revenue-Driven Customer Success Manager; Remote
Remote / Online - Candidates ideally in
Rome, Lazio, Italy
Listed on 2026-08-25
Rome, Lazio, Italy
Listing for:
Altro
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
Smartness is seeking a Customer Success Manager to drive revenue growth by maximizing value from our hospitality SaaS platform. You will focus on retention, expansion, and upselling while hitting ambitious targets.
You will manage many daily customer interactions, train users, conduct business reviews, and collaborate with Sales and Product to improve the customer journey. The role requires 3-5 years in SaaS in CSM/AM or Sales, strong CRM skills (Salesforce/Hub Spot), and German as a mother
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