Remote Retention & Loyalty Specialist
Remote / Online - Candidates ideally in
NT, Canada
Listed on 2026-08-26
NT, Canada
Listing for:
Cogeco Connexion
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Cogeco Connexion Inc. seeks a Retention Specialist for a home-based role across Ontario. You will handle requests to downgrade or disconnect, focusing on loyalty, value-based relationships, and achieving retention targets in a remote setting.
The role requires negotiation skills, strong customer service, and the ability to upsell Cogeco products. Ideal candidates have call center experience and a resilient, proactive mindset.
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