Entry Level Training Associate | Work From Home
Kingston, Ontario, K1M1S2, Canada
Listed on 2026-08-27
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support
Join a growing organization that helps working families understand and access supplemental coverage options. We are hiring motivated, service-oriented individuals for several remote Customer Service and Sales positions. This opportunity is ideal for people who communicate effectively, enjoy assisting others, and want to build a long-term career.
About the OrganizationFor more than 68 years, our organization has worked with labor unions and professional associations throughout North America. We currently support over 40,000 groups and more than 5 million members, including organizations affiliated with professional sports.
Our programs provide continued protection when traditional workplace coverage is reduced or ends due to retirement or a change in employment. The organization has more than $58.9 billion of insurance in force and holds an A+ (Superior) financial-strength rating from AM Best.
Key Responsibilities- Communicate with members by phone and video conference
- Respond to incoming inquiries and complete follow-up calls
- Schedule and conduct virtual appointments
- Present available coverage options clearly and accurately
- Assist with applications and required documentation
- Maintain organized and accurate records
- Complete quality-control reviews
- Participate in ongoing training and leadership development
Weekly Pay | Performance Bonuses | Approximately $55,000 Average First-Year Income | Residual Income | Health Coverage | Flexible Scheduling | Remote Work | Career Advancement | One-on-One Training | Company-Sponsored Travel
Minimum Qualifications- Strong verbal and written communication skills
- Excellent customer service and interpersonal abilities
- Effective time-management and organizational skills
- Basic computer skills and comfort using virtual meeting platforms
- High school diploma or equivalent
Previous customer service, retail, or client-facing experience is preferred but not required. Post-secondary education is an asset but is not mandatory.
Interview ProcessAll interviews are conducted through video conference, allowing candidates to complete the process remotely.
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