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Remote Client Support & Dispatch Coordinator

Remote / Online - Candidates ideally in
1926, Fully, Canton du Valais, Switzerland
Listing for: Quanexus is now Skynet Innovations
Remote/Work from Home position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 40000 - 72000 CHF Yearly CHF 40000.00 72000.00 YEAR
Job Description & How to Apply Below
Position: Remote Real-Time Client Support & Dispatch Coordinator
Location: Fully

Layer Cake, a Blue Alliance MSP, is seeking a Client Support Coordinator to balance real-time ticket routing, SLA adherence, and client communication in a remote-first environment.

You will triage requests, dispatch to analysts, and monitor queue health while maintaining high-touch customer service in high-volume settings. Prior MSP or PSA/RMM familiarity is a plus; strong interpersonal skills are essential.

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