Remote Bilingual Customer Service Specialist

Become part of See Why Learning as a Bilingual Customer Service Specialist. Support students' educational journeys in a fully remote position by utilizing your French and English communication skills.

This full-time role is dedicated to assisting students with various inquiries regarding course offerings and registrations. You will manage inbound and outbound calls and provide comprehensive support from enrollment through program completion. Your organized approach ensures a positive student experience.

Key Responsibilities:

• Manage student inquiries in both French and English

• Handle course registration and exam scheduling

• Provide timely and accurate program information

• Engage in problem-solving to address student concerns

• Collaborate with internal teams to ensure seamless operations

Requirements:

• 3+ years of experience in customer service

• Bilingual proficiency in French and English

• Strong attention to detail and accuracy

• Familiarity with Microsoft Office and CRM systems

• Experience in a remote work environment

Enhance student satisfaction and operational success at See Why Learning by applying your bilingual skills and customer service expertise.
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