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Scaled Success CSM – Adoption & Retention; Remote
Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-30
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for:
JobAdder
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Job Adder is seeking a Scaled Success Customer Success Manager to own adoption, retention and growth for our growing Mid-Market customer base. You’ll manage a large portfolio using automated workflows, lifecycle campaigns, group enablement sessions, and data-informed interventions to maximise value from your Job Adder investment.
This role sits at the intersection of customer education, program design, product adoption and revenue retention—focused entirely on the post-onboarding customer journey
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