Bilingual Customer & Application Support Specialist
Remote / Online - Candidates ideally in
Marcham, Abingdon, Oxfordshire, OX14, England, UK
Listed on 2026-09-12
Marcham, Abingdon, Oxfordshire, OX14, England, UK
Listing for:
Intec Business Colleges
Remote/Work from Home
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Summary
Do you have the following skills, experience and drive to succeed in this role Find out below.
- Join Ebbon Automotive as a Customer Support & Application Support Apprentice. Learn to support customers, troubleshoot software issues, and develop technical skills while completing a Level 3 Customer Service Specialist Apprenticeship.
Customer service specialist Level 3
HoursMonday - Friday, 9.00am - 5.30pm, with 1 hour lunch break.
37.5 hours a week
Start dateTBC
Duration19 Months
Positions available1
What you’ll do at work- Support UK and France customers via phone, email and online systems, logging and resolving software queries while developing application support skills.
- You’ll troubleshoot issues, assist with software testing, maintain accurate records and work with Customer Support, Product, Development and Operations teams.
- Gain hands‑on experience supporting business software while completing your Level 3 Customer Service Specialist Apprenticeship and building a career in technical support.
UNIT 2, WOOTTON BUSINESS PARK, BESSELSLEIGH ROAD, WOOTTON, OX13 6FD
College or training organisationINTEC BUSINESS COLLEGES LIMITED
Your training courseCustomer service specialist
Equal to Level 3 (A level)Essential Qualifications
- GCSE English (Grade A* - C / 9
- 4) essential - GCSE Maths (Grade A* - C / 9
- 4) essential
- Attention to detail
- Excellent Communication skills
- Excellent C/Service Skills
- Good IT Skills
- Strong problem solving ability
- Strong Organisation Skills
- Able to manage multiple tasks
- Interest in Technology
- Interest in Software Support
- Fluent in speaking in French
- Fluent in writing in French
- C/Service experience desirable
- Friendly & Professional
- Eager to learn
- Reliable & Proactive
- Analytical & positive attitude
- This is an office-based role requiring prolonged computer use, handling customer enquiries and balancing multiple support requests. Candidates must be able to travel to the Wootton, Oxfordshire office Monday to Friday.
- Office-based 5 days a week, Monday to Friday initially, and then the option to work from home once settled in. Mondays and Fridays, with Tuesday, Wednesday and Thursday in the office.
- References, basic DBS and UK sanctions checks are required before appointment
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×