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Emergency Claims Handler: Calm, Rapid Customer Care
Remote / Online - Candidates ideally in
Uddingston, Hamilton, South Lanarkshire, ML3, Scotland, UK
Listed on 2026-09-03
Uddingston, Hamilton, South Lanarkshire, ML3, Scotland, UK
Listing for:
Aviva
Remote/Work from Home
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Aviva in the United Kingdom is seeking a Claims Handler / Customer Service to assist customers during emergency breakdowns, coordinate rescue services and manage claims end-to-end. The role is hybrid, with a mix of office and home working and a 37.5-hour week on rotating shifts.
Strong customer service, empathy and IT skills are essential, along with the ability to stay calm under pressure. Training begins in Glasgow with a flexible shift pattern and support from peers.
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