Private Manager - Arabic speaking Job Abu Dhabi UAE/Dubai,Customer Service/HelpDesk

Position: Private Travel Manager - Arabic speaking

Elevate Extraordinary Journeys:
Join Us as a Private Travel Manager

Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals? Do you thrive in a world of luxury and exclusivity?

As part of the new team, you will ignite our members’ passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe. Private Travel Managers will build deep relationships with their members, becoming experts in their preferences. This isn’t just about booking holidays—it’s about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories.

We’re looking for someone who embraces change with confidence—someone who transitions effortlessly in a dynamic environment without compromising service excellence. You’ll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success.

This is Private Travel X Ten

Key Responsibilities:

Curate Luxury Itineraries:
Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements.
Client Relationship Management:
Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction.
Client Acquisition and Networking:
Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking.
Event Development and Hosting:
Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided.
Experience Curation and Internal

Collaboration:

Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality.
Industry Knowledge:
Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered.
DMC Partnerships:
Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations.
Exceptional communication skills in both Arabic and English, with the ability to engage professionally with clients and stakeholders in both languages.
Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements.
Expertise in the global luxury travel market, with established connections and access to exclusive networks and services.
Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele.
Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency.
Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed.
Availability to provide round-the-clock service to clients, as needed.
Proficiency in using advanced travel management software, GDS and luxury travel tools.
Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast-paced and evolving environment. The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success.

Guidelines for Hybrid/Home Office :

Located in United Arab Emirates
Please note that you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement
-at least 2x a week in the office
A secure home office at your confirmed address, free from background noise or other distractions
You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and…