Customer Service Manager — Remote/Hybrid, Fast-Growth D2C
Remote / Online - Candidates ideally in
City Of London, Central London, Greater London, England, UK
Listed on 2026-09-04
City Of London, Central London, Greater London, England, UK
Listing for:
Aspire
Full Time, Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Aspire is looking for a Customer Service Manager to lead its UK/US function in a rapid, growth-focused consumer brand environment. The role blends hands-on ticket work with strategic leadership, guiding two associates and expanding the team as demand rises.
You’ll own performance metrics, manage subscriptions, handle complex escalations and drive process improvements using Gorgias, Shopify and automation to sustain service quality.
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