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Remote Customer Experience Specialist

Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listing for: British Council
Remote/Work from Home position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 25000 - 31000 GBP Yearly GBP 25000.00 31000.00 YEAR
Job Description & How to Apply Below

British Council in the United Kingdom is seeking a Customer Service Representative to deliver an exceptional experience across face-to-face, telephone, email, web chat and social media. You will resolve enquiries, manage registrations and transactions, and support customers throughout their journey.

Working within the Sales and Customer Service function, you will uphold service standards, ensure data accuracy and compliance, and identify opportunities to promote relevant products while

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