Hybrid Remote Complaint Resolution Specialist
Remote / Online - Candidates ideally in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-09-04
Liverpool, Merseyside, L1, England, UK
Listing for:
Career Choices Dewis Gyrfa Ltd
Full Time, Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Pinnacle Group is seeking a Customer Solutions Advisor to support service families across the UK, handling complaints and ensuring a professional, transparent process. You will acknowledge new cases, keep meticulous records, and communicate clearly with customers and the assigned manager throughout the journey.
The role requires experience in customer service or complaints, strong written skills, attention to detail, and proficient use of MS Office.
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