Fully Remote E-commerce Customer Service Lead
Remote / Online - Candidates ideally in
Polokwane, Limpopo, South Africa
Listed on 2026-09-05
Polokwane, Limpopo, South Africa
Listing for:
Placements24
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce, CRM Systems & Management
Job Description & How to Apply Below
Placements
24 is seeking a dedicated Remote E-commerce Customer Service Lead to manage a distributed support team and elevate customer experiences. You will set service standards, train and evaluate representatives, and implement best practices across email, chat, and phone channels.
The role emphasizes leadership in a fully remote environment, CRM optimization, and collaboration with other departments to resolve complex inquiries and improve satisfaction metrics.
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