Remote Catering Coordinator

About the Role

Our client is seeking a meticulous and proactive Remote Catering Coordinator to manage client inquiries, coordinate event logistics, and ensure exceptional service delivery from anywhere. You will serve as the primary point of contact for clients, guiding them through menu selection, customization, and all details necessary for successful events. This role requires outstanding communication skills, organizational prowess, and the ability to thrive in a fully remote, fast-paced environment, serving clients across various locations including Port Elizabeth .

• Respond promptly and professionally to client inquiries via email, phone, and virtual meetings, providing detailed information on catering services and menus.
• Coordinate all aspects of event logistics, including menu finalization, dietary requirement management, and delivery scheduling.
• Maintain accurate and up-to-date client records and event details in the company's CRM system .
• Collaborate effectively with internal culinary and operations teams to ensure smooth execution of all catered events.
• Proactively identify potential challenges and develop solutions to ensure client satisfaction and event success.
• Prepare proposals and quotes, and follow up with clients to confirm bookings and details.

• Proven experience in catering coordination, event planning, or client relations.
• Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Strong organizational and multitasking abilities, with meticulous attention to detail.
• Proficiency in using virtual communication tools (Zoom, Teams) and CRM software.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A customer-centric approach with a passion for delivering outstanding service, supporting clients virtually for events across regions like the Eastern Cape .

• Competitive salary and remote work flexibility.
• Opportunity to work with a dynamic and growing company.
• Be part of a team that values innovation and client satisfaction.
• Access to online training and professional development resources.
• Contribute to memorable events from the comfort of your home office.