AGF Bilingual Client Service Specialist

Become a key player in AGF's Client Services team as a bilingual specialist. This role combines remote work and in-office interactions in downtown Toronto, focused on exceptional client support.

In this position, you will leverage your bilingual skills to assist advisors and investors with their financial inquiries, ensuring a seamless experience. AGF Management Limited values talent development and collaboration. You will maintain professionalism and take initiative to foster a positive customer interaction while working shifts from 8 AM to 8 PM.

Key Responsibilities:

• Support clients via phone with inquiries and solutions

• Interface with various departments for customer needs

• Establish and maintain positive rapport with clients

• Work rotating schedules between 8 AM and 8 PM on weekdays

• Keep abreast of AGF’s service offerings and updates

Requirements:

• Completion of post-secondary education is required

• 1-3 years of experience in financial services roles

• Proficient in both English and French communication

• Passionate about delivering excellent customer service

• Comfortable with multi-tasking in a tech-driven environment

Enhance your career while providing top-tier client service at AGF.