Customer Service Advisor

Become a vital link between clients and services as a Customer Service Advisor in Kimberley. This hybrid role emphasizes communication and customer satisfaction.

Our client is hiring a Customer Service Advisor in Kimberley to engage with customers and address their needs. This position blends remote work flexibility with in-office collaboration, requiring strong communication and problem-solving skills. You'll ensure a seamless experience by effectively assisting clients with inquiries and fostering relationships.

Key Responsibilities:

• Manage inbound customer inquiries via phone, email, and chat

• Provide detailed information about services offered

• Assist customers with order placements and account inquiries

• Efficiently resolve complaints and issues for satisfaction

• Keep accurate records of interactions with customers

Requirements:

• Experience in a customer service or advisory role

• Strong verbal and written communication skills

• Familiarity with CRM systems and support platforms

• Ability to problem-solve with a customer-focused mindset

• Must have high school diploma or equivalent

Leverage your communication skills to enhance customer relationships in this hybrid role.
#J-18808-Ljbffr