Customer Service - Swedish​/Norwegian Speaking

Position: Customer Service - Swedish / Norwegian Speaking
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Swedish or Norwegian Speaking Wholesale Coordinator / Customer Service Advisor who can work on a hybrid basis for their client based in Nottingham City Centre.

Office based in Nottingham 2 days a week, remote 3 days a week.

As a Swedish or Norwegian Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the Swedish or Norweigan speaking region and covering the Swedish or Norwegian speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities :

Manage existing relationship with clients:
Retailers/Online Retailers
Deliver high quality customer service
Assist with new customer's enquiries
Process orders received via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retention

Person Specification:

Fluent in Swedish or Norwegian
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £26,000 + attractive company benefits.

The role offers flexibility to work from home / Remote working

Office based in Nottingham 2 days a week, remote 3 days a week.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency