Bilingual Customer Service Rep; French and English

• Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)
• Scheduling & confirming pick up's
• Follow up on interline requested pick up's
• Co-ordinating with other departments/terminals to ensure customers' requirements are being met
• Assisting sales
• This is a remote position reporting to the Head Office in Gore Bay
• This is a Monday-Friday Shift from 10:30 AM to 7:00 PM EST

• Must be bilingual (Able to speak and write fluently in both English and French)

• Professional writing & phone skills

• Ability to problem solve

• Ability to work as a team & individually

• Excellent communication

• Reliable

This is a remote position:
Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.

As a member of the Customer Service Team, you are also eligible for the following benefits:

• Profit Sharing

• Benefits (including health and dental)

• Opportunities for growth and advancement