Remote Lead Intake & Customer Service Specialist
Remote / Online - Candidates ideally in
Pretoria, 0002, South Africa
Listed on 2026-09-10
Pretoria, 0002, South Africa
Listing for:
HireHawk
Remote/Work from Home
position Listed on 2026-09-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Hire Hawk is seeking a Customer Service & Lead Intake Specialist to be the first point of contact for prospective and existing customers. The role handles inbound calls, qualifies leads, and enters data into the system with a focus on a professional, customer-first experience.
Ideal candidates have 2+ years in customer-facing roles, excellent English, and strong listening skills. Remote work aligns with U.S./Canadian client projects, with Pacific hours referenced for scheduling.
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