Customer Service Advisor- German speaking

Experienced German speaking Customer Service Representative/ Advisor required for a globally operating manufacturing company based in Nottingham.

As a German speaking Customer Service Rep / Advisor you will be supporting customers in Germany and some in the UK, other company sites and internal teams with sales support duties. This will include tasks such as quotations, raising orders, answering customer queries, providing product information, entering data on to SAP and CRM system as well as other tasks. Some of the smaller Germany clients do not speak English so a good level of German is required.

The company operate a hybrid working system with 50% office to 50% home working or more office if you wish. (Tues and Wed are full office days for all).

Benefits of Customer Service Representative

• c £30k annually
• Plus bonus scheme (up to 5%)
• Monday to Friday role
• Hybrid working (50/50% model) (set office days are Tues and Wed)

Role Duties:

• Speak to German clients to solve any queries and progress new orders.
• Raise and issue quotations to customers.
• Follow up all quotes to check on status and any questions etc to add to growth of business.
• Perform contract reviews to ensure compliance with customer requirements.
• Enter customer orders in SAP and maintain the SAP master data.
• Create s...