More jobs:
Job Description & How to Apply Below
Remote Customer Service Specialist
Company: Forge Fit
Location:
Remote
Employment Type:
Full-Time
About Forge Fit
At Forge Fit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of Forge Fit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
Respond to customer inquiries via phone, email, and chat with professionalism and care
Help customers with orders, shipping questions, product details, and troubleshooting
Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
Keep accurate records of customer interactions using CRM
Proactively follow up on customer needs and ensure satisfaction
Maintain up-to-date knowledge of Forge Fit’s product lines and service policies
What We're Looking For
1+ years of experience in a customer service, support, or client-facing role
Strong communication and problem-solving skills
Ability to stay organized and manage multiple priorities
Comfortable using CRM or support tools
A positive attitude and genuine desire to help others
Interest in fitness or familiarity with gym equipment is a plus
What We Offer
Competitive hourly pay based on experience
Comprehensive benefits including health, dental, vision, 401k, and paid time off
100% remote work with a collaborative and supportive team
Ongoing training and opportunities for career growth
The chance to support a brand that makes a real impact in the fitness world
Ready to help gyms get stronger with Forge Fit? Apply now and let's build something powerful together.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×