Exchequer Services Support Officer

Working Pattern:
Part time

Working Arrangement:
Hybrid Worker / 21.75 hours over 5 days

Interview Type:
Face to face

SMART Working:
We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.

Trafford Council is recruiting a part‑time Exchequer Services Support Officer to join the Debt Recovery Team, supporting the collection of money owed to the Council, including Corporate Debt and Adult Social Care Debt.

The role involves processing transactions, maintaining accurate records, handling sensitive information in line with legislation, and responding to enquiries from internal and external contacts. You will support the day‑to‑day delivery of the service, ensuring work is completed to required standards and timescales. This role suits individuals who are reliable, organised, and have a positive attitude. Full training will be provided.

As a suitable candidate, you will be organised, reliable, and able to work effectively as part of a team. You will have good communication skills and be able to handle enquiries in a polite and professional manner.

You will have basic knowledge of Microsoft applications, including Teams, Outlook, Word and Excel. Attention to detail, a positive attitude, and willingness to learn are essential. You will be committed to improving how you work, taking responsibility for your actions, and working collaboratively to deliver a good service and get things right first time.

An enhanced DBS check with children/adults barred list check will be required.

The service operates a hybrid working pattern between home and the office. Staff are expected to attend the office on average 1-2 days a week, though during training and mentoring this will be full time.

For the full details of this opportunity, please refer to the role profile linked below.

If you have any questions or would like an informal chat you can get in contact with Louise Wooldridge on  or by email at louis (please do not send CVs to this email address).

Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world‑class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.

We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.”

Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day.

They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.

Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and…