Luxury Travel Agent - French Speaking

To strengthen our team in the UK, we are looking for a French-speaking Luxury Travel Consultant.

Immerse yourself in the world of luxury travel:
As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.

In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide.

• Advising our clients –
  premium cardholders – by phone and email in both French and English
• Handling customer inquiries from quote preparation to billing for individual trips
• Making reservations with airlines
  , hotels
  , and travel agencies
• Creating tailored offers
  , travel documents
  , and detailed travel itineraries
• Passionately advising and facilitating unique travel experiences
• Actively selling special promotions and exclusive offers

Your Profile:

• You have excellent language skills in professional French and English
  , in written and spoken (
  C2 according to The Common European Framework)
• Ability to speak an additional language such as German or Italian is an advantage
• Have completed tertiary qualification or equivalent training, ideally in the field of tourism
• Have several years of professional experience in the travel industry
  , a tour operator or in a travel agency
• Have GDS knowledge (
  preferably Amadeus
  )
• Have excellent destination knowledge across key global regions
• Have a strong passion for everything related to travel and the luxury lifestyle
  , including gastronomy
  , events and culture
• Are service-oriented
  , flexible and able to work under pressure
• Have a positive attitude and identify with Ten Group values
• Have strong communication skills
• Value exceptional service and live by this motto
• Are available on a full-time basis (
  40hrs per week
  )
• Flexibility: Willingness to work 5 days a week between 08:00 and 20:00 GMT
  , Sunday to Thursday

• Located in United Kingdom
• Please note that you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office
• A secure home office at your confirmed address, free from background noise or other distractions.
• You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please  , follow the instructions and once you have your results, please take a screenshot and upload this on your application form.
• During the first week of employment (Week
  1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup.
• A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week.
• From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment.
• Exceptions may be considered on a case-by-case basis where necessary.

• Competitive Salary
  :
  Based on experience, plus a performance-based bonus.
• Hybrid Working
  :
  Combine working from home and the office. If you don’t live near one of our offices, we offer fully remote working options too.
• Paid Time Away from Work
  :
  Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.
• Paid Sabbaticals
  :
  One month of paid sabbatical after every five years of service, without using…