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Benefits Specialist

Remote / Online - Candidates ideally in
UAE/Dubai
Listing for: Third Party CS
Remote/Work from Home position
Listed on 2026-09-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 AED Yearly AED 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Third Party CS is seeking motivated individuals for a fully remote Benefits Specialist position. This role is ideal for candidates who enjoy helping people, solving problems, and building strong relationships while supporting union members with their benefit-related needs.

Key Responsibilities:
  • Assist union members with benefit-related questions and concerns.
  • Educate members about available coverage options and benefit programs.
  • Support enrollment activities and claims processing.
  • Build positive relationships with members and their families.
  • Maintain accurate documentation and member records.
  • Coordinate with internal teams to resolve member issues.
  • Provide timely follow-up and high-quality customer support.
Requirements:
  • Strong communication and interpersonal skills.
  • Positive attitude and willingness to learn.
  • Dependable, self-motivated, and organized.
  • Comfortable communicating with people through phone calls and Zoom meetings.
  • Strong attention to detail and record-keeping abilities.
  • Customer service experience is helpful but not required.
Strong knowledge of:
  • Customer service and member support
  • Benefits administration and enrollment processes
  • Communication and relationship management
Benefits:
  • Fully remote work environment
  • Flexible work schedule
  • Training and mentorship programs
  • Performance-based bonuses
  • Health, dental, and vision benefits
  • Professional development opportunities
  • Leadership advancement opportunities
  • Ongoing coaching and support
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