Customer Service & Administrative Executive
Remote / Online - Candidates ideally in
Singapore
Listed on 2026-09-16
Singapore
Listing for:
Foragers Pte Ltd
Remote/Work from Home
position Listed on 2026-09-16
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
Job Description Administrative Support
- Provide administrative assistance to the Finance and HR team, including filing, scanning, and accurate data entry.
- Support ad-hoc tasks and projects as required by the management team.
- Retrieve, update, and manage client records while ensuring accuracy and confidentiality.
- Schedule and manage facial appointments, coordinating with therapists for proper timing and resource allocation.
- Assist in planning and executing customer membership and loyalty programmes.
- Provide accurate information to clients on services, promotions, and ongoing packages.
- Conduct follow-ups to gather client feedback and ensure post-service satisfaction.
- Handle all incoming phone calls and emails professionally and promptly.
- Address customer complaints and carry out service recovery with tact and professionalism.
Requirements
- Prior experience in administrative support or customer service is an advantage.
- Strong communication and interpersonal skills, with the ability to engage clients effectively.
- Highly organized, detail-oriented, and capable of handling multiple tasks simultaneously.
- Positive mindset, willingness to learn, and ability to thrive in a fast-paced environment.
Working Hours & Arrangement
- 5 days work week - 9am to 5pm
- Half-day Work From Home; required to be contactable to answer client's queries
- Salary Range:$2,200 – $2,800 (based on experience)
- Fun and vibrant working environment
- Exciting benefits and staff perks
- Opportunities for career growth and development as the company expands internationally
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