CIBC Client Service Representative - Bilingual

Elevate your client service career at CIBC as a Bilingual Client Service Representative. Support Costco card clients with banking solutions while working from home.

In this role, you will engage with clients in both French and English, efficiently handling their banking requests. Help manage accounts and resolve any issues, applying your expertise in CIBC systems. Your strong communication skills will foster long-lasting client relationships and enhance their banking experience.

Key Responsibilities:

• Address daily banking needs for Costco card clients

• Assist clients with account management and inquiries

• Resolve client issues and recommend personalized solutions

• Connect clients with other CIBC departments when necessary

• Efficiently complete client requests and follow-ups

Requirements:

• Fluent in both French and English

• Eligible to work legally in the specified location

• Strong knowledge of CIBC systems and products

• Ability to work independently in a secure environment

• Flexibility to work varying hours, including weekends

Bring your bilingual client service expertise to CIBC and create meaningful connections.