Client Advisor

Job Title:

Logistics Customer Success Manager
Industry: Transport and storage

Location:

Dollard-Des-Ormeaux

Our client is looking for a Customer Success Lead who is passionate about building relationships, delivering exceptional service, and helping customers succeed. This is more than a customer service role. It's an opportunity to become a trusted partner for your accounts while leading operational excellence within a growing logistics company.

• Full-time permanent position from Monday to Friday
• Office located in Dollard-des-ormeaux, free parking
• The work model is flexible (home / office)
• Base salary negotiable 60k-70k range
• Benefits package included, insurance
• 3 weeks of vacation + additional days off
• Excellent work environment, team environment, internal advancement opportunities

• Manage customer relationships and become their primary point of contact
• Provide proactive solutions that strengthen customer satisfaction and retention
• Collaborate with internal teams to ensure seamless logistics operations
• Identify opportunities to grow existing accounts through value-added services
• Lead by example, helping your team deliver an outstanding customer experience every day

• 2-3 years logistics in the transport or brokerage industry
• Experience in cross-border sales of LTL and FTL solutions
• Familiarity with class and discount pricing structures
• Be self-managed and able to meet the requirements of the position with minimal supervision

Focusing on the transport and logistics industry, we are here to help you find the right job in this field.

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

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