Remote Customer Success Manager: Playbooks & Performance
Vancouver, BC, Canada
Listed on 2026-09-21
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager -
Management
Client Relationship Management, Account Manager
Sales Closer.ai is seeking a remote Customer Support Manager to standardize operations, coach a team of Customer Success Managers, and drive higher customer outcomes across the CS org.
You will own playbooks for onboarding, account reviews, and renewals; manage metrics like adoption, health, churn risk, and Net Retention Rate; partner with Sales and Product; foster a customer-first culture; and scale processes for a growing customer base.
We would love to welcome a new Remote Customer Success Manager:
Playbooks & Performance to our organisation in Vancouver, Metro Vancouver Regional District, Canada.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Customer Success Manager:
Playbooks & Performance role at Wish, based in Vancouver, Metro Vancouver Regional District, Canada.
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