Phone Support Specialist - Arabic
UAE/Dubai
Listed on 2026-09-22
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people.
People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
Our Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.
We’re looking for an Arabic-speaking Support Specialist to take ownership of customer issues, think deeper to find solutions, and contribute to the way we support our customers every day.
To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.
Up to shape what's next in finance? Let's get in touch.
What you'll be doing- Providing customers with a seamless experience to ensure confidence in using our features
- Delivering outstanding customer support over the phone
- Representing Revolut by ensuring professional and consistent communication with customers
- Collaborating with international teams to resolve customer issues
- A bachelor's degree (must be able to provide at least a provisional certificate)
- 18+ months of customer service experience
- Fluency in English (C1+ level)
- Fluency in Arabic (native level)
- Excellent verbal and written communication skills
- The ability to explain complex issues in an easy and understandable manner
- Great numeracy, analytical, and IT skills
- To be driven and self-motivated with a highly flexible team player attitude
- An independent problem-solving approach
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers.
That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
Get what you need to succeed- Financial benefits that show we value your work
- Flexibility to work from home, the office, or abroad
- A Revolut Metal subscription loaded with perks
- Exciting events year-round so you can get to know your team
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