German-Speaking Support Specialist; Remote

German-Speaking Customer Service Representative

Umhlanga, South Africa (Remote)

Start Date:

30 April 2026

R20,000 – R25,000 per month + Benefits

24/7 Rotational Shifts

We are currently hiring German-speaking Customer Service Representatives to join an international customer support team based in Umhlanga.

If you are customer-focused, solution-oriented, and fluent in German, this is an exciting opportunity to grow your career in a fast-paced environment.

Key Responsibilities

• Provide professional customer support via phone, email, or chat
• Assist with inquiries, orders, returns, and general account support
• Resolve customer issues efficiently while ensuring high service quality
• Accurately document interactions in internal systems
• Collaborate with internal teams to ensure seamless service delivery

• German language proficiency between B2 and C2 level (written & spoken)
• Good command of English for internal communication
• Matric / Grade 12 qualification (essential)
• Previous customer service or call centre experience is advantageous
• Strong communication and problem-solving skills
• Comfortable working rotational shifts (including weekends if required)
• Basic computer literacy
• Ability to perform well in a fast-paced environment

• Competitive salary + benefits
• Relocation support package
• Structured onboarding and training
• International work environment
• Career growth opportunities