Italian Customer Experience

As Customer Service Coordinator, our client are looking for someone who has a desire to learn about technical products and be comfortable advising clients on what is right for their end product.

This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. WORK FROM HOME & HALF DAY FRIDAY Salary: £28,000 - £30,0000 (Depending on customer service experience) plus bonus

Hours:

Monday - Friday (40 hours a week)

Location:

Northampton

Contract:

Permanent Are you a fluent Italian speaker? Are you experienced in providing exceptional B2B customer service? Do you have a keen eye for detail and a high level of accuracy? If this sounds like you, we have the perfect opportunity for you!

Duties and responsibilities:

Responsible for managing your own European customers, from order through to delivery The front line of contact for customers - answering, monitoring and responding to incoming calls, e-mails and respond to enquiries from customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them Liaise with warehouse, transport and engineering to ensure lead times are met Skills and experience required:
Previous experience of customer service /sales coordination/administration Fluent Italian speaker Good organisational skills Excellent customer care skills High level of concentration and excellent attention to detail Confidence and experience to develop the role and make it your own Proficient in Microsoft Office:
Word, Excel If you are interested in hearing more about this opportunity then please apply with an up to date CV. Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.